Although I might be just unlucky or bad with accents or both. October 4th, 2014 At 6am, a customer service rep with a name, Wayne, gets back to me. Please allow 24 hours for a response. The replacement card failed stress tests of Heaven with driver crashes. Asus Customer Care Number Surat Asus Customer Care Number : 1800-2090-365 Toll Free Asus Customer Care Email : Asus Service Center Surat Timings: 9:00 am to 18:00 pm. I wasn't expecting to get my shipping label today. I requested a shipping label for that.
We as the manufacture, only utilize warranty services. The serial shown on the box tallies with that shown on the card however. Below are listed addresses, telephone number, fax and opening days of the Asus Service Repair Centers in Denver, Colorado. Then you can download and update drivers automatic. They'll never pay to fight it. Remove any mods you have performed before sending back.
Please keep in mind that we are here to help you build a computer, not to build it for you. Customer service their never ceases to amaze me. Full list of all Asus Service Repair Centers in Denver, Colorado. Customer service rep Chester picked up at about 3pm. I have a Z-97 P Asus motherboard.
August 12th, 2014 The rep returned a stock email with info about shipment. Which is valid until November 2017. Just browse our organized database and find a driver that fits your needs. At 5pm, I dropped off the first defective replacement video card at Purolator. How can i correct the wrongly detected serial number by the Asus program by entering the serial manually myself in order that i can then proceed to finish the warranty registration process with Asus? Asus India Head Office Address Asus Technology Pvt Ltd 4 C, Gundecha Onclave, Kherani Road, Sakinaka, Near Sakinaka Police Chowky Mumbai — 400072 Phone: +91-22-67668800, 67668825 Fax: +91-22-67668856 Email:. At 8pm, I asked for another shipping label to return the second defective replacement video card. Removing the defective card alleviated that problem.
Asus are why small claims court exists. I bought my capacitors at an Electronics Supply Story. October 3rd, 2014 The call that was promised to be returned was not returned. I am hoping my case is resolved soon. And their support forum is awesome too. During the 4th pass of Heaven 4. Please share negative or positive but keep it respectful.
Nevertheless if i try to proceed with the registration i get error message from Asus saying the serial is wrong despite the number is that auto detected by them! Lots of failure reports with them. September 15th, 2014 No confirmation email or anything was received at all through September 13th and 14th. Follow me on Social Media: I'm just getting started, but millions have been served with sweet additions to their lives already! However i note the serial number detected by Asus is not the same as shown on my graphics card or the box which packaged it! Internet would not load at this time either if you tried to open it. October 5th, 2014 I decided I was tired of waiting for shitty replacements. I had a fan go bad in a 680 and they swapped it out with a brand new one asap.
Every now and then they'll run a promotion that is not advertised to the general public last year they gave away free backplates to 970 and 980 users who had bought their cards within a certain time frame window. September 30th, 2014 At 5:30am, the rep then tells me that once I receive the replacement or know what day it will be delivered, I may then contact them at 812-282-2787 Customer Service line and ask for a shipping label. The rep requested me to double-check the serial number I listed in the email form and that listed on the video card and the product box. At 10am, Jolene gets back to me. Monday to Saturday If you are facing a problem with your Asus Mobile, Laptop or other device and want to contact the company for any service related complaint, then you can call the all India Asus customer care number 1800-2090-365 or refer to the information provided below and contact nearest Asus Service Center in Surat as given below. I would like to receive a refund on a product that didn't stand up to it's duty. Unfortunately, we do not authorize any refunds.
She informed me that she has started a stock check for me. I got back to them and confirmed that the serial numbers matched. I also never found any clear answer as to what it does. For technical assistance, please contact +65 66369163 Operation hours: Mon~Fri 9:30am - 5:30pm, Extended hours on Wed 5:30pm - 7:00pm, Sat 09:30am - 12. I prefer to receive a refund via cheque.
It is unreasonable not to hear anything about it since your receiving of it. Money well spent, especially since I can do it again any time. We cannot issue credits, cheques, or sell parts in anyway. Just Download and Do a free scan for your computer now. I contacted Jolene of customer loyalty at 6am. At this point, I have two defective video cards. August 17th, 2014 I emailed the rep in the morning and asked if they could reimburse me anyways.
From the time the unit leaves our facility, you have 14 days to simply return your original unit to avoid being charged for the unit. I have been speaking to the supervisor to see if we could accomodate your request and it has taken some time. I am assuming I will receive a shipping label to return the defective card once I am guaranteed a working replacement. At 6pm, I am finally able to get the documents faxed out. King Warehouse Complex Herman Cortes, Mandaue City Phone: 63 32 422 — 7510 Business Hours: 8:30am-6:00pm Mon-Fri 9:00am-12:00nn Sat 2 of 2 Author Posted on Categories. He stated that he'll need to talk to his manager but he'll get back to me in about an hour. Any advice is welcomed and appreciated.