This means you can instantly begin taking advantage of the centers' staff of knowledgeable professionals utilizing cutting-edge equipment. Yesterday, Tuesday, 17 October 2017 that benign passage of time ended. So, the rep lied to me in order to get the account. I have paid you a great deal of money in 33 years and have only called not called customer service on 8 occasions in that span of time. After numerous phone calls and emails I did interview with the local manager. The hiring recruiter name is Nichole Minnifee.
The account was still on my husbands name who died in 2017. I am sick because of their lies and robbery. She was in Billings having dinner with friends. In no way is this acceptable and should not be tolerated. He asked if I would return the following week to interview with the Regional Mgr.
This went on for the duration. In my analysis of using a butter knife, it was clear that should not be used. Around January 2018, My wife wanted a security system for a new home we purchase. Sounded like a wonderful deal. We wish to have written confirmation that this service has been cancelled. There were many small delivery companies in the in the 19th century. At 5:15 my wife received a phone call and a text from Manager Jeff who said he was waiting for her to come home so he could go over the system.
If not, you may not have much demand soon. Copyright: Safe Haven Security and I. So to summarize layers, scammers, unprofessionals and incompetent at what they actually do. They refuse to pick up the equipment when they are not meeting their guarantee. This last event, I discovered that I have not had monitoring service on my secondary home for over a year. So reluctantly and based on emotion I told him to move forward with securing my entire home. By far the worst home project we have experienced.
The corporate head office is located in ,. I trust this will reach those who have influence and power to change the attitude of this community , I still want to be your clients. If a service appointment is required for any issues with the system, we can help with that as well. I have done everything the customer service agents have requested by sending in a cancelation request via fax, mail, over the phone, and e-mail with 30-day notice. She was rude and refused to help me. Oh , but they did say if I was willing to pay overtime rates they could get someone their sooner! Also worst Customer Service ever.
Put your trust in our people If you're looking for unmatched home security monitoring expertise, you've come to the right company. It also gives legitimate Human Resource Professionals and Recruiters an undeserved back reputation as well. I had two consecutive appointments to upgrade system. It has not worked since October 2015 yet my account keeps being drafted. So I signed up based on what he told me and off I went. Well I tried returning a few window monitors 7 weeks after the instillation, that I had purchased at the time of installation, for an addition we were working on. Now they said I had 30 days to cancel which in my contract 13 years ago I did not have that.
They will tell you everything like we will give you money back, and we will give this and that. I told my wife that I will hear him out but I am not going to buy anything because I need to do some comparison in security system with other companies. Hello, my name is Tiundra James. We have contracted with another company to provide alarm services. This is a very poor service model.
He told me the female that he had on the line would assist me, I said thank you, he hung up, and the female from Defender sounded as though she could care less about me or my situation. They refuse to send me another one. Good day, My name is Craig I leave in Montclair mitchells plain, I am your existing client. Your agent Chris Trahan was so easy to talk too and very comfortable to be around. In March we were charged again for regular monthly service. Now since we are moving back to Washington, everything that was promise just went out the window. Clearly not skilled in business and representation of his company.
We are a young family, who works so hard and needed some protection and we were taken advantage of. Interesting that there are few postings for each year, nothing for 2017. On 11-6-2017 I saw on our bank account where the 99. We then went out and got new service for a lower cost and much better features. I am in California and cannot for over a month get anyone to show up or take care of the issues over the phone. It should not be left up to me to figure out how your system is being rendered useless.