The problem mostly affects iPhone 6s units made between September 2015 and October 2015. Regular wear and tear is expected, so as long as your device is in working order you should be eligible for a battery swap or replacement device if you fall in the serial number range above. Fire up iTunes and back up your data as usual. Photo: Apple Apple is offering iPhone 6s customers a free battery replacement for devices that unexpectedly shut down. If your laptop is eligible, Apple will provide instructions on what steps to take next.
We looked for any other factors that could cause an iPhone to shut down unexpectedly. Next tap on 'turn off Find My iPhone'. I expected that this program was an acknowledgement that the issue exists, but I was simply told the issue only affects the 6S and not the 6S Plus. He witnessed the problem in person. I was extremely disappointed that the store would not replace the battery despite having exactly the same issue as described. As per reports, a small number of devices reboot unexpectedly. To turn off Find my iPhone open up Settings on your iPhone 6S and go to iCloud.
To help our customers who are experiencing this issue, we are replacing batteries in affected devices, free of charge. However, it's worth doing this sooner rather than later, as you'll want to make use of a nice new non-faulty battery as soon as possible. For a full guide on this, check out our tutorial. To see if your 6S is possibly at risk, just check for yourself. Rather than checking your number against the Q combinations we provided earlier, just head there and use the tool to determine if your iPhone 6S is eligible for trade-in. It has admitted that some iPhone 6s models have a faulty battery, which can cause them to shut down abruptly. My first iPhone 4s was awesome; I am not enjoying my 6s.
Devices must be in good working condition to receive a battery replacement -- Apple won't swap it out if there's an issue like a cracked screen that could impair the battery replacement. If Apple determines your iPhone 6s is one of the affected units, you still have to make an appointment at the Genius Bar, but you get a free replacement battery out of it. If you paid for a battery replacement service, check with Apple to see if you are eligible for a refund. The battery replacement program is in operation around the world, and Apple is offering refunds to anyone who has already paid to have their battery replaced. The battery replacement program comes hot on the heels of a repair program for.
Devices that fall into the eligible manufacturing date will be able to receive a new battery from Apple at no charge should they exhibit the unexpected shutdown issue. The program covers affected iPhone 6s batteries for 3 years after the first retail sale of the unit. Assuming you meet all the conditions, you can make an appointment at an Apple Store or a certified Apple Technician to have the repair done. If you have experienced this issue, please visit an Apple Retail Store or an Apple Authorized Service Provider and have your device's serial number checked to confirm eligibility for a battery replacement, free of charge. Finding your iPhone serial number is easy.
Does your iPhone 6s shut down quite repeatedly? The offer does not cover additional damage such as broken screens or cracked iPhone cases. Until now, iPhone 6s owners had needed to travel to an Apple store to find out whether their phones were eligible for the program. Well, phone doesn't have to explode in order to give every other customer an incentive or a compensation who had this issue. The serial number can be copied by tapping on it and pressing copy. Then why did not they allow me to use my Warranty in the first place.
When Apple announced an last week, identifying select models that might be eligible for a free repair due to unexpected shutdowns, it only specified manufacturing dates for potentially affected devices. The original story follows below. You should also check your iPhone 6S for damage to the body or screen. After intensive investigations, no new factors have been identified. Also, a battery puncture or other similar issue can create a dangerous thermal event. Because I was positive that there was an issue with the phone, and the Genius! Both phones were day one deliveries, so early production models. To find out if your iPhone 6S can get the free battery replacement you'll need to check the serial number of your iPhone 6S.
This is not a safety issue and only affects devices within a limited serial number range that were manufactured between September and October 2015. Hopefully they expand this to 6s Plus soon. About Me: My primary mission will be to guide readers in the quest to master their Apple gear. Connect your iPhone to the computer. The easiest place to get it is in the Settings app. To use the new tool, customers type the serial number of their phone into a A link on the page provides step-by-step instructions on how to find the number in Settings. If it does have damage, Apple may charge you for any additional repairs.
Two weeks after launching an , Apple has released a tool that allows iPhone 6s owners to check whether their device is affected by the problem. The affected phones were manufactured in September and October 2015. The : Apple has determined that a very small number of iPhone 6s devices may unexpectedly shut down. Personally, I am starting to wonder if owning an iPhone is worth it. Additional Information Apple may restrict or limit repair to the original country or region of purchase. Such repairs will not be covered by Apple and users would have to pay for them. We also want our customers to know that an iPhone is actually designed to shut down automatically under certain conditions, such as extremely cold temperature.